Elements and Performance Criteria
- Apply quality control procedures
- Recognise and report non-conformances in keeping with job role and quality procedures
- Contribute to quality improvements
- Identify and report opportunities for improvements in procedures, processes and equipment in work area
- Maintain commitment to workplace quality standards in own work
- Conduct work in accordance with sustainability work practices
- Minimise waste and rework in accordance with workplace guidelines
- Demonstrate 'job ownership' for whole tasks through a commitment to finish and follow-up
- Ensure that personal actions conform with the code of ethics relevant to the workplace
- Assist in maintaining customer relationships
- Communicate appropriately with customers in keeping with knowledge and authority limitations and quality requirements
- Update knowledge and skills as required
- Take advantage of opportunities for skill development